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info@qoqo-care-shop.com
Frequently asked questions
Have questions? We’re here to help
1. Are QOQO Care products suitable for all skin types?
Yes, the Hydro Balance skincare products are dermatologically tested and designed to be suitable for all skin types, including sensitive skin. They provide deep hydration and balance without irritating the skin.
2. Are QOQO Care products vegan and cruelty-free?
Absolutely! All products are 100% vegan and cruelty-free. Animal-derived ingredients are not used, and animal testing is strictly avoided at all stages of production.
3. Do QOQO Care products contain harmful chemicals or artificial additives?
No, QOQO Care's formulations are made with natural, skin-friendly ingredients and are free from parabens, sulfates, silicones, and artificial fragrances. The priority is clean beauty to ensure that your skin receives only the best care.
4. How long does shipping take?
Shipping within Germany typically takes 2-5 business days. For international orders, delivery times may vary depending on the destination, but we strive to deliver as quickly as possible. You will receive a tracking number to follow your order's progress.
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